Your official surron dealer – official & performance parts manufacturer

Free tracked worldwide shipping on orders over £100

Remote Diagnostics for All Controllers

Regular price £60.00 GBP

TRACKED SHIPPING

We do ship to UK and rest of world

MONEY BACK GUARANTEE

Refunds processed within 14 days

FAST CUSTOMER SUPPORT

8am - 6pm London Time

SECURE ONLINE PAYMENT

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Description

Remote Fault Diagnosis & Programming Session – 30 Minutes

Not sure what’s wrong with your bike or need a quick tune-up? This session is perfect for fault diagnosis and light setup adjustments. One of our engineers will remotely connect to your Android device to inspect your controller settings and resolve common issues.

This service covers:

  • ASI BAC4000, BAC8000, BAC855

  • KO Moto Controllers

  • EBMX X-9000

  • All TORP Controllers

Whether you’re riding a Sur Ron Light Bee, Talaria Sting, or Ultra Bee, we can help with:

  • Throttle calibration

  • Battery voltage and discharge tuning

  • Motor hall sensor adjustment

  • Basic auto-setup and tuning

  • Resistance checks, field weakening, regen, foldbacks, and more

Note: This service does not include the EVFreaks Basic software or full Race software, which is available at seperate cost.

We make our CNC Parts In-House

AND TEST THEM IN REAL WORLD

Frequently asked questions

Shipping

Is Evfreaks Legit?

Yes. We have been operating early 2020 and we run a physical workshop in Manchester, United Kingdom. You can visit us, speak to a real team, and get proper support before and after you order. Call us now to arrange on +447930273034

You can also check our track record online. We have years of customer builds and feedback on Instagram @evfreaks and Facebook @evf, plus 70 plus reviews on Google Maps.

We are not perfect. Some of our older lower ratings came down to slower response times when our team was smaller. Support has been a major focus for us since then, and if you ever need help with fitment, lead times, or an order update, just message us and we will do our best to assist you.

What countries do you ship to?

We currently ship to the United Kingdom, the United States, Canada, Australia, and Europe, also including regions such as Norway, Sweden and Switzerland.

How long will it take to get my order dispatched?

We usually dispatch orders within 1 to 3 working days after purchase. If an item is on pre order, this will be clearly stated on the product page before checkout, along with the lead time. For example, our 72V and 81V batteries are custom made and take 2 to 3 weeks to build. All other items such as service parts, CNC parts, and controllers are in stock.

Returns and Refunds

How do I return a product?

If you need to return an item, we make it straightforward.

  1. Contact us first with your order number and the item you want to return. If the item is faulty or damaged, send a couple of clear photos so we can help faster.
  2. We will confirm eligibility based on our Returns and Refunds Policy and send you the return instructions.
  3. Pack the item securely in its original condition with all accessories, packaging, and paperwork.
  4. Send it back using a tracked service and keep your proof of postage.

Once it arrives, we will check it and move things along quickly.

How long will it take to receive my refund?

As soon as your return is received and approved, we process your refund to the original payment method.

  • Our processing time: usually within 1 to 3 working days after inspection and approval
  • Bank processing time: typically 3 to 7 working days after we issue the refund (some banks can take a little longer)